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How to configure label printer settings

Steps for setting up and adjusting preferences for your thermal label printer.

Written by TIG Freight

Label printers are ideal for printing shipping labels quickly and clearly. You can set them up either for your whole group or just for your individual profile. Follow the steps below to get started.


How to change your Thermal Printer settings:

  1. Click on your Profile Icon in the top-right corner.

  2. Click on Settings to open your profile and group configuration options.

  3. To configure a printer for your group, go to Group Printing and select the group from the drop-down list.

  4. To set up a personal printer (overrides group settings), go to Personal Printing.

  5. Under Label Printing, choose your preferred protocol (e.g., Save as PDF, Cloud Printing, or Thermal Printing).

  6. When using Cloud Printing (PrintNode) or Thermal Printing (QZ Tray), you will be prompted to select a printer from your list of configured printers. While Microsoft Print to PDF may appear as an available printer, it is not supported for label printing and should not be selected.

  7. Depending on the chosen printing protocol, installation instructions may appear for the required thermal printer software.

  8. Download and install the relevant software using the installation guide provided.

  9. Once installed, select your thermal printer from the list of available printers in the drop-down.

  10. Set your label margin to ensure the labels align correctly on your printer.

  11. Adjust the label darkness level using the available scale to suit your label media.

  12. Click Print Test Label to confirm your setup is working correctly.


Tip 📝

If the label is too light, dark, or misaligned, return to the settings to tweak the margin and darkness until the output looks correct.

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