Use the Metrics Dashboard to benchmark performance, identify trends, and drill down into granular shipment data. This dashboard gives actionable insights for managing costs, improving operational efficiency, and monitoring carrier and service usage.
Operational Performance Metrics
Items per Shipment: Average number of items per consignment.
Volume per Shipment: Average shipment volume per job.
Weight per Shipment: Average total shipment weight per consignment.
DG Shipments %: Percentage of shipments that include Dangerous Goods.
Open Enquiries: Total number of active freight-related enquiries.
Consignments with Enquiries: Number of shipments currently flagged with open enquiries.
Monthly & Annual Trends
Monthly Freight Details: Month-by-month breakdown of shipments and costs.
Year-on-Year Cost Comparison: Annual freight spend across years to track savings or inflation.
Year-on-Year Cost per Kg: Compare average freight cost per kilogram year over year to evaluate efficiency.
Estimate vs Invoice Comparisons
Estimated vs Invoiced – Cost per Shipment: Highlights over- or under-estimates in average shipment cost.
Estimated vs Invoiced – Cost per Item: Tracks the accuracy of cost projections per item.
Service & Cost Breakdown
Item Category: View cost and shipment volume by product or item categories.
Fees & Fuel per Shipment: Accessorial charges, surcharges, and fuel costs per job.
Service Cost by Type: Breakdown by service types (e.g., Express, Standard, Air).
Service Costs (Total): Aggregated total cost per service type.
Service Cost Breakdown Pie Chart: Visual breakdown of all service-related costs (base freight, fuel, surcharges).
Top 25 Insights (Volume or Cost)
Top 25 Carriers: Most frequently used or highest-cost carriers.
Top 25 Carrier Services: Most used or highest-cost service types by carrier.
Top 25 Receivers: Highest-volume or most frequent receiver customers.
Top 25 Receiver Locations: Most common delivery destinations.
Top 25 Senders: Frequent or high-volume sender accounts.
Top 25 Sender Locations: Most common pick-up origins.
💡 Tip
Leverage the Metrics Dashboard to monitor trends, optimise carriers and services, and identify cost-saving opportunities across your freight operations. Regular review helps maintain efficiency and control costs.