Set Up Your DG Emergency Contact
An emergency contact is mandatory if your account ships any dangerous or hazardous goods. This applies to the whole account.
Navigate to Settings → Profile Settings
Add a Signature and Save
Navigate to Settings →DG Settings
Enter the Emergency Contact details:
Name – the person to be contacted in relation to DG
Contact Number – phone number of contact who must be available anytime over the 24-hour period to be contact for DG related issues
Click Save
Configure Your Dangerous Goods Items
This creates a reusable list of DG items for all users under your account.
In Settings→DG Settings, go to Configure Dangerous Goods
Click Create DG Item
Fill in the following fields:
Click Create DG Item to save
Field | Description |
Common Name | The common/everyday name of the DG item |
Proper Shipping Name | The standard technical name describing the hazard properties and composition |
UN Number | The four-digit UN identifier for the hazardous material. UN number must be exactly 4 digits and must be between 0001 and 3600 |
Hazard Class | The DG class (1–9) according to the type of danger |
Packaging Group | The packing group (I = high danger, II = medium, III = low) |
Subsidiary Risk | Secondary hazard class if the item presents more than one hazard |
Hazchem Code | The emergency action code (number 1–4 + letter P/R/S/T/W/X/Y/Z, optionally followed by E) |
Flash Point (°C) | The lowest temperature at which the chemical can vaporise to form an ignitable mixture |
Short Code | Internal/API reference code |
Marine Pollutant | Whether the item is a marine pollutant |
Packaging Instructions | Any further packaging instructions |
Additional Information | Any other relevant details |
Click Create DG Item to save
Tip 💡
You can also Update or Delete existing DG items from this screen at any time.
How to Select DG During Shipment Creation
Once your DG items are configured in settings, you can apply them when creating a shipment:
Navigate to Shipments → click Create Shipment
Fill in your Sender & Receiver details as normal
In the Items section, add your item details (type, quantity, weight, dimensions)
Click the Add DG Icon (right most icon in the item section) to add DG item details in that item
Enter DG item (SKU/reference, quantity, weight)
Reference or SKU Name – required as the description / more info on the DG item
Note: SKU/Reference is a free field for your own reference and does not appear on DG paperwork.
Quantity – quantity of DG items
Weight – declared in Kilograms
Packaging Type – select from: Cage, Carton, Pallet, Skid, etc.
DG Type – select from your list of DG Items
Complete the rest of your shipment and select your supplier/service
Create the shipment as normal
Your DG paperwork will be printed. They are also available in the shipment tray under the paperwork tab.
Note 📝
If a DG item's quantity is greater than 1, the system should automatically split it into individual line items (each with qty of 1) with DG contents expanded for each item.
DG item weight cannot be more than the weight of the Item



